Mail & Document Services | Rutgers University School Of Engineering

Mail & Document Services

Mailroom:

Hours of Operation: 8:30-4:00
***Closed for Lunch 12:00-1:00***
Manager: Joe Olshefski
Staff: Bill Komlosi
Room D-114
Phone: 732-445-3659
98 Brett Rd.
Piscataway, NJ 08854-8058

Procedure:

University Post Office delivers and takes outgoing campus and US mail twice daily, once in the morning and again in the afternoon. Outgoing mail is postmarked the same day they pick up. Campus mail picked up in the morning is delivered in the afternoon and campus mail picked up in the afternoon is delivered the next morning. The SOE mailroom sorts the mail into individual departments and delivers it to the respective department’s mailrooms in the afternoon. During this time, the SOE mailroom picks up the outgoing mail. Each department then sorts it into individual mailboxes.

All outgoing US and International mail must be accompanied by a "Metering Request" form. This is important to those who bring their mail right to the mailroom. Any mail brought to the mailroom without the form will be sent back to the department delaying delivery of said mail. The mailroom also offers a "Courier Service" to ASB on Davidson Rd daily at 4:00. All ASB and Payroll mail is sorted into a special bin located on the counter at the mailroom and is hand carried to the ASB mailroom. Payroll mail is delivered right to the payroll office.

Services

All packages from other carriers, UPS, FedEx, Airborne, DHL etc are delivered to the loading dock usually in the morning. The packages are logged in the log book and delivered to departments, along with the mail in the afternoon. Packages may be picked up at the loading dock for those who do not want to wait for delivery.It is extremely important when placing an order to have the vendor put the name of the individual, their department and PO# on the shipping label. Packages without a name can be looked up on RIAS as long as there is a PO # on the label. This can delay delivery of the package.

The loading dock should be notified in advance when a large shipment is to arrive. Large shipments consists usually lab equipment (refrigerators, optical tables, machinery) brought in by freight carriers. For equipment that is crated or delivered on a pallet and is too large for the mailroom to deliver, the requester should make prior arrangements with an outside rigger to come and deliver and set up the equipment in their lab if they are unable to do it themselves. The mailroom does not have the man power or resources to deliver such items, nor does it have the room to store these items once they are delivered.

Sending packages using special carriers (UPS, FedEx): If you are sending back a package to a vendor, call the vendor and see if they will pick up the expense. If it is a defective part or wrong item, they will call the carrier of their choice and schedule the pick up. If this is the case, bring the package to the loading dock for pick up.

FedEx:

FedEx will come to your office to pick up packages.
You must call to schedule a pick up.
1-800-463-3339 (1-800-GoFedEx)
www.fedex.com
Have your FedEx account number, number of packages and weight ready before you call.

UPS picks up packages from the loading dock; you must bring your package to the dock right after you call to schedule the pick up.
1-800-742-5877 (1-800-PickUPS)
www.ups.com
Have all delivery information ready when calling, including destination address, dimensions of package and weight.
These are the two most frequently used carriers for sending packages. You can contact other carriers by using the internet for instructions.